This is a post for PMs only. High risk of PM tricks and manipulations techniques been uncovered.
No doubt, PMs write a lot of emails every day and this is one of the main communication channels for us. As we are trying to communicate more verbally now – emails are usually used for discussion of some important topics with boss, customers, users, etc. – situations, when PM should be rather careful with language and phrases he uses in emails 🙂 So it is time to switch on your brains and create the text, that can be understood by the person on the other end.